Tematica

Implicarea autoritatilor centrale in domeniul turismului in industria ospitalitatii
The Involvement of the Central Authority for Tourism in the Field of the Hospitality Industry

Cristina Motorga , Director General al Directiei Generale Promovare Turistica din cadrul Ministerului pentru IMM, Comert, Turism si Profesii Liberale

Tendinte si previziuni in Horeca
A global view on 2007: the boom before the doom ?

Prof. Dr. Alexander Bergmann, Decan emerit de HEC - UNIL

Antreprenoriat in industria ospitalitatii: "Este posibila lansarea unui nou brand in food service? Povestea lui Fleur de Pains, relatata de insasi fondatorul"
Hospitality entrepreneurship: "Is launching a new foodservice brand possible? Story of Fleur de Pains as told by its owner

Remi Walbaum, Antreprenor de succes in horeca si in alte industrii; fondatorul incubatorului de intreprinderi Create Switzerland

Eficienta unor studii de cercetare in dezvoltarea locatiei
Efficiency of market research studies in business development

Galina Chicu, , Account Manager, MEMRB

De la tangibil, la intangibil: functionalitatea ospitalitatii
From tangible to intangible: the hospitality function

Prof. Dr.Ray Iunius, Deputy General Director, Ecole hoteliere de Lausanne

Fidelizarea clientilor
Customer Loyalty

Prof. dr. Stowe Shoemaker, Conrad N. Hilton College Huston

Workshop

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